Showing posts with label product. Show all posts
Showing posts with label product. Show all posts

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SUPERCHEAP AUTO Breaks Product Return Laws

Having a blog means information is sent to you from many sources. The following story should interest you.

So SuperCheap is a trustworthy chain of stores selling automotive products and it honors prevailing return of faulty goods laws. Think again. They do not refund money on faulty products.

A customer purchased an electrical item in a completely sealed box. When he got home he opened the box and assembled the item. He was shocked to discover that he had to go back and buy an accessory made by the item's maker in order for the machine to run. This is an offense in itself.  To make things worse the product didn't work with the new add-on.

In the legal case of Fisher and Paykel versus the Australian High Court in regard to breaches of warranty obligations, the judge found against Fisher and Paykel. The judge said that items must be complete and work straight out of the box with no further purchases necessary. Furthermore, any electrical product that plugs into a household electricity supply must work for at least FOUR years. If it doesn't the customer has to be given a refund - not an exchange, a refund.

When you buy an electrical appliance from any store it is not necessary to fork out money for extra warranties supposedly covering the next four years because it is already covered by law.

Now let us get back to the real issue: SuperCheap not abiding by faulty product laws. The customer took the faulty good back to the SuperCheap store where he bought it. He informed the shop assistant, namely, "Dee" that the item was faulty and SuperCheap should not sell products that are incomplete. Dee obviously did not like the truth, so she said she had the authority to refuse a refund and in this case the faulty item was pushed back and the customer was told to go on his way. She did not even look at the receipt. This consumer now has a new machine that does not work and the money spent on the extra accessory was wasted.

Clearly, something has to be done about this. The consumer is pursuing the case through the Office of Fair Trading and the ACCC. Justice has to be done here. It may only be a minor item but it is important that stores strictly abide by existing trading laws. People put in positions of authority to oversee returned items must be taught what the laws are, They do not have the legal right to override the law as Dee did in this case.
Law by Ty Buchanan
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     Australian Blog                         

Revolutionary Mineral Drill Rig Announced

Drilling techniques in industry have not changed for decades. Oil rigs are built in he same old way. Now something has come along that will improve drilling enormously. The Deep Exploration Technologies Cooperative Research Centre based in Adelaide has announced a new type of drill. It is constructed with coiled tubing.

Costs will fall dramatically as drilling is faster.  Australia's mines are mostly over 30 years old. New mines have to be established. We can only rely on the old mines for another 20 years.

No longer is it necessary to keep stopping to add a new drilling section. The new drill is a continuous coil of tubing. Being smaller and lighter transportation is easy. The motor is at the bottom of the shaft, not at the top. The tubing no longer twists during drilling. Any twisting will occur in the other direction as the motor pulls the tubing around.

Less drilling power is needed as the tubing is being pulled around in already drilled space. A lot of torque was lost with the old system as the engine had to force the whole length of the drill around. Drilling will continue with fewer drill breakages. Thus, downtime will be reduced.
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Technology by Ty Buchanan
     Australian Blog                         

Australian Truffle Industry at Risk

It may be hard to believe, but Tasmania has a thriving truffle industry.  Perigord, the company that began truffle growing in Australia, has a trained team of dogs to search out the valuable product.

Something is damaging the crop.  A beetle related to the European truffle beetle has appeared.  Truffle beetles have not been studied to a great extent.  Until now the fungus has been pest free.  In Europe they are also destroyed by flies, gnats, and larvae.  Because the European truffle has only been here for about thirty years, growing them was easy.  The pests have found them and are attacking.  It seems the local beetle likes them too.  Moreover, the European snail has inadvertently been imported.

There is a problem in doing research to identify the culprits.  Truffles must be dug up to be examined before they ripen.  Once brought into the light at this early stage they are no good for the market. Using pesticides as is done in Europe would be very expensive.  Few Australian producers are willing to come forward to assist the study, fearing financial loss.
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Vaccinate All Cattle to Stop Food Poisoning?

Why bother to be hygienic. We can feed cattle all sorts of filthy stuff, and when we eat it we still remain fit and healthy. This is the message being sent by the president of company Bioniche. In order to promote his new product the president is making dramatic claims. Cattle can all be vaccinated against e.coli, can eat anything and wander around in rubbish, apparently. Such is Mr Rick Culbert's faith in the success rate of his product.

The e.coli "bug" lives in all of us both humans and animals. Only dangerous species make us sick. This vaccine will kill all e.coli in the body. Wait a minute! Don't antibiotics kill useful flora in the gut, so we must not take them regularly? What happens to a cow with no e.coli in its system is unknown. Eating such "clean" meat could be dangerous to our health.

Outbreaks of food poisoning occur in every country. The fight for cleanliness in food handling must continue. If beef is guaranteed free of e.coli wouldn't butchers have less pressure to work in a sterile environment? Radiating ingredients in manufactured goods is widespread now. There is a cost. Buy a frozen pizza from a supermarket. Take it home and put it in the oven. It looks great. The tomato is a nice bright red color, the cheese looks appetizing, but everything tastes the same. It tastes just like cardboard.
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