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Seller Scam Hidden by eBay and Paypal

You can be scammed on eBay. Cheats have figured out how to trap you using eBay deals. A vender sets up the sale of an item. He/she shows a "ticker" that says 10 of 50 have been sold. Obviously, this is a false. There are none available to be purchased.

The merchant watches for customer payments online. When he sees the transfer, he immediately withdraws the sale. The buy will not appear in your eBay list. It will show in the PayPal list, but PayPal will not give a refund with no record of an eBay purchase.

Why won't PayPal give you your money back? Because there is no eBay record of purchase. The seller is a distant memory: cancelling what he had for sale, closing the account and dumping the business email address. There is no way of finding him. The scheme is repeated a few months later. He just displays the ad of the initial item.

So more eBay clients are protesting about losing their money. Though the amount may be $50, it is a loss for the consumer. There is additionally the stress caused by endeavoring to recover the cash and the dissatisfaction of knowing you have been conned, losing your money.

The flaw in the accounting system in known by PayPal and eBay. Nothing is done to end the ruse. Like other Internet companies who have a data breach, the "twins" keep quiet hoping people will just accept if and forget about it. Purchase on eBay is a risky business.

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The Buying Problems With Online Only Kogan

Retail: Kogan is more expensive after dealing with return issues which are very common for this online only store. Noting it specializes in cheapies.

You may think that buying from Kogan's online store in Australia is wise because you can get some low priced bargains. When all of the pitfalls are considered it is obvious that purchasing goods from Kogan is more expensive than getting similar goods from nearby retailers, even if they are $50.00 more expensive. And that is all there is in it, say for a new laptop for example. Note shipping cost!

Go on, throw your cheap trash Ruslan!

If you get a faulty product from Kogan the company will make it extremely difficult to solve the problem. They will not under any circumstances give a refund even though Australian consumer law is broken in the process. They will insist that you pay the return freight cost with expensive tracking that will cost you at least $60 for a wonky laptop.

The best option is to pay with PayPal, always! This is because PayPal has control over Kogan's bank account and can repay mistreated consumers whether Kogan says yeah or nay. You can also take Kogan to the Small Claims Tribunal.

Furthermore, The company blatantly lies in its advertising. There is no way the computers they sell will last 10 hours on a battery charge - they have the same specs as those with a 4 hour life in other stores. If you set the display to full brightness, Kogan's factory settings override it and set it to dull down when you unplug the power lead. The screen is so dark it is unusable for any computer work.

An official complaint is ongoing with the Australian Competition and Consumer Commission (ACCC) to make Kogan behave more appropriately to Australian consumers. Why should trustworthy buyers have to put up with being taken for a ride by this self-proclaimed "greatest gift to Australia" artist? I do not want to get personal, but I have an artist of a different type in mind!w

◆ Retail by Ty Buchanan ◆

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CRAFTY KOGAN

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SUPERCHEAP AUTO Breaks Product Return Laws

Having a blog means information is sent to you from many sources. The following story should interest you.

So SuperCheap is a trustworthy chain of stores selling automotive products and it honors prevailing return of faulty goods laws. Think again. They do not refund money on faulty products.

A customer purchased an electrical item in a completely sealed box. When he got home he opened the box and assembled the item. He was shocked to discover that he had to go back and buy an accessory made by the item's maker in order for the machine to run. This is an offense in itself. To make things worse the product didn't work with the new add-on.

In the legal case of Fisher and Paykel versus the Australian High Court in regard to breaches of warranty obligations, the judge found against Fisher and Paykel. The judge said that items must be complete and work straight out of the box with no further purchases necessary. Furthermore, any electrical product that plugs into a household electricity supply must work for at least FOUR years. If it doesn't the customer has to be given a refund - not an exchange, a refund.

When you buy an electrical appliance from any store it is not necessary to fork out money for extra warranties supposedly covering the next four years because it is already covered by law.

Now let us get back to the real issue: SuperCheap not abiding by faulty product laws. The customer took the faulty good back to the SuperCheap store where he bought it. He informed the shop assistant, namely, "Dee" that the item was faulty and SuperCheap should not sell products that are incomplete. Dee obviously did not like the truth, so she said she had the authority to refuse a refund and in this case the faulty item was pushed back and the customer was told to go on his way. She did not even look at the receipt. This consumer now has a new machine that does not work and the money spent on the extra accessory was wasted.

Clearly, something has to be done about this. The consumer is pursuing the case through the Office of Fair Trading and the ACCC. Justice has to be done here. It may only be a minor item but it is important that stores strictly abide by existing trading laws. People put in positions of authority to oversee returned items must be taught what the laws are, They do not have the legal right to override the law as Dee did in this case.

Law by Ty Buchanan