Showing posts with label delivery. Show all posts
Showing posts with label delivery. Show all posts

Australia Post to Charge for Letter Deliveries

Australia Post is finding that the old model has died. The number of letters has dwindled while parcel deliveries are booming. Rather than use the old monopoly action of subsidizing one sector to support another, Australia Post wants more profit than ever. It is talking about charging for letter deliveries.

In the past, urban areas paid for the cost of deliveries to the thinly populated bush. Companies today are greedy, going for profit in all sectors. Talk about privatizing the postal service is not changing this attitude - it is enforcing it.

Free deliveries for only three days a week is on offer. with a significant weekly charge for full service. As critics have pointed out money will be needed to store all the letters on hold and sorting will become an almighty mess. Another thing for Australia Post to remember is that people who post letters already pay for delivery. The ACCC and the High Court should stop the national postal service charging twice.

The federal government could bring in new laws but there will definitely be a High Court challenge. The High Court has been a tough hurdle to jump over in the past.
Economics Ty Buchanan
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McDonald's to Deliver

McDonald's has to do something to compete. Last year many branches ran at a loss. Apart from offering so called "healthy meals" several years ago, little has changed. The healthy meals strategy was an absolute failure.  Their Angus Burger was a flop as well.

They are going into an area that competitors have found difficult for years - the home delivery of take away meals. Instead of offering the whole menu, McDonald's is creating family packs. This is to increase income per delivery. It may work in Sydney in the short term, but people will ask for extras from the standard menu.

Another problem is getting delivery drivers at the appallingly low rate of pay. Just about every other pizza shop has a permanent "Delivery Drivers Wanted" sign in the window. Many businesses are forced to buy their own deliver vehicles because people don't want the wear and tear on the own car.

The main issue is portion size at McDonald's. They have the audacity to call their "tiny" burger a Big Mac. The chips are not comparable to even one potato. The main threat is Hungry Jack's. Their complete meal with ice cream at $4.95 is a definite winner. And the $2.00 for separates is also a good deal. Note, Hungry Jack's is drawing customers into the shop. The road that McDonald's has chosen is not lined with gold. They need to change the offerings at the shop.
Hospitality by Ty Buchanan
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Couriers Do Not Deliver

The quality of customer service is getting worse. Being left on the phone while the answering device takes a break is common. Being told they will fix it later when you inform the bank that the ATM is not working is also the usual way of things. Having no one on checkout duty at a supermarket is another complaint.

Another "con" doing the rounds is couriers not delivering parcels. On many occasions they don't even leave a contact number on your phone. They just leave you waiting. You eventually find a contact number and they tell you they couldn't find the address, when normal mail deliveries continue with no problems. They are lying - they haven't been out. Think of the money they are pocketing by not sending someone out.

It is easy for them to tell you to pick it up at the office, but what about the inconvenience and cost of taking a day off work to pick up a parcel? Putting it bluntly - they are stealing! They have already been paid to provide a service, usually by you when you pay for post and packaging.

As long as people accept this and do nothing this con will continue and get worse. Complain through your consumer affairs or fair trading body.
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