Showing posts with label customers. Show all posts
Showing posts with label customers. Show all posts

NRMA Lies to and Robs its Customers

The car insurance industry needs a shakeup. There is disgusting bias by insurance companies. It is like the police policing the police. Why are insurance companies allowed to judge blame in accidents when a particular outcome benefits them?
If shared blamed is decided upon by the insurance companies of both parties involved in an accident, the insurance companies keep the $600 excess paid by the drivers. This is a shocking state of affairs. An independent tribunal should be set up to judge the fault outcome of motor vehicle accidents.

It is absurd to leave decision making in the hands of an involved party, namely insurance companies. An aggrieved party can appeal to the insurance company itself. The outcome is certain - the appeal will be turned down. Apart from the Small Claims Tribunal there is not much an insured person can do.

If a party is uninsured an insurance company will write a letter to the insured person saying that due to insufficient evidence he/she is at fault for the accident: thus, the insurer keeps the $600 excess. This is a policy planned and carried out by insurance companies to rob their customers.

Very little is recovered from uninsured drivers. This is because few respond to letters from insurance companies. For a phone conversation to be used as evidence an insurer must announce that the call will be recorded and anything said will be used as evidence. If an uninsured driver hears this he will obviously put the phone down.

Basically, if you are an insured driver the insurance company judges you guilty until proven innocent. This is not how common law works. Innocence is the assumed initial state of a suspected individual in common law. It is surprising that so many people accept the existing state of affairs and do not challenge the current situation.

One of the worst offenders for the prevalent fraud is the National Roads and Motorists' Association (NRMA insurance). The Royal Automobile Club of Queensland (RACQ) is not far behind. But all insurance companies continue with this fraudulent behaviour.

I will be setting up a website where frustrated and dare I say angry insured drivers can vent their feelings on how they have been robbed. Watch this space!
Law by Ty Buchanan
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            Australian Blog   Adventure Australia

New Technology Adopted by Citrus Grower

About the only way for a business to succeed in this day and age is to improve productivity by developing new technology not by breaking employees' backs. Increasing productivity by making people work harder has never worked. It is only successful in the short term.

The Costa Group which exports high quality citrus fruit to Japan has installed an infrared Brix sensor system to improve the selection of the best for export. There will be no rejection by customers because the Brix scale shows how sweet an orange is for example. There is also higher sales of blemished fruit that are very sweet according to the scale.

It seems odd that the Brix system is not shown to domestic customers. There is a down side: minerals and trace elements are not measured. However, there is no doubt that Australian consumers would like the Brix scale placed on the sales price ticket of fruit.

Like keeping out New Zealand apples, Australian growers will go to extremes to sell low quality produce. The strangle hold on the industry must be broken. Australians should have the right to buy the best, no matter where in the world it comes from. Market manipulation is supposed to be illegal.
Agriculture by Ty Buchanan
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     Australian Blog                         

Biolytix Was Faulty From the Start

Authorities and individuals need to be careful about adopting a lauded new invention because a new concept can be a real furphy. Dean Cameron developed a sewerage system that was claimed to be the greenest yet.

Biolytix won the 2007 Asia Innovation Award, EPA Sustainable Industries Award, Clunies Award, Premier's Smart Business Award and the Global Environmental Award, such was the euphoria generated by the new system. Though a lifetime guarantee was given it was known from the beginning that if anything went wrong a complete rebuild became necessary.

The product was sold in all Australian states with 80 per cent of them not working correctly. Joe Langford of Everhard Aqua Nova warned of the potential problems from Biolytix from the start. Mr Langford even lobbied government, to no avail. He said the concept was sound. The problem was in its construction - it was poorly made.

The National Parks and Wildlife Service spent a lot of money installing them. It has absorbed the loss. Thousands of customers across the country are left with faulty system. The cost to repair them ranges from $3,000 to $12,000. Biolytix the company is now in liquidation.
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